Insights

Thinking out loudabout software and operations.

Notes on engineering, product decisions, and the things we learn building systems for businesses that depend on them.

Why custom software outperforms SaaS for businesses past a certain scale

SaaS is the right starting point for most businesses. But there is a scale at which the configuration ceiling, the workarounds and the per-seat fees collectively cost more than building something that fits.

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15 July 20262 min readThilak Gauthame

Custom SoftwareOperations

Five signs your business is ready for custom software

Custom software is the right call for some businesses at some stages — and the wrong call for others. Here are the signals that distinguish the two.

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20 June 20262 min readThilak Gauthame

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